Privacy Policy

This Privacy Policy describes how TM Online Shopping, operating TM Online’s Flash Cycle Drops (also referred to as TM Flash Drops, “we,” “us,” or “our”), collects, uses, stores, and protects personal information when you access or use our website and services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Our Operating Model

TM Flash Drops operates on a limited-time flash cycle model, where products are offered for short periods and are not held as long-term inventory. This operating model influences how information related to orders, availability, and customer interactions is processed and retained.

2. Personal Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping details
  • Order and transaction information

Payment details are processed securely by third-party payment providers. We do not store full card numbers on our systems.

2.2 Automatically Collected Information

When you use our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Pages viewed and interactions
  • Date and time of visits
  • Cookies and similar technologies

This information helps us improve functionality, performance, and security.

3. How We Use Personal Information

Personal information is used to:

  • Process and manage orders
  • Communicate transaction-related updates
  • Operate and manage flash cycle availability
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized access
  • Comply with legal and regulatory obligations

We do not sell or rent personal information to third parties.

4. Cookies and Tracking Technologies

TM Flash Drops uses cookies and similar technologies to:

  • Enable essential website functions
  • Remember user preferences
  • Analyze website performance and usage

You may control cookies through your browser settings. Disabling cookies may affect certain site features.

5. Sharing of Personal Information

Personal information may be shared only with:

  • Payment service providers
  • Technology, hosting, and analytics partners
  • Courier and logistics partners where necessary
  • Regulatory or legal authorities when required by law

All third parties are required to safeguard personal information in line with applicable data protection laws.

6. Data Retention

Personal information is retained only for as long as necessary, taking into account:

  • Transaction and operational requirements
  • The flash-cycle nature of the platform
  • Legal, accounting, and compliance obligations

Once no longer required, information is securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational measures to protect personal information against:

  • Loss
  • Unauthorized access
  • Disclosure or misuse

While we take appropriate precautions, no system can be guaranteed to be completely secure.

8. Your Rights (POPIA)

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to certain types of processing
  • Withdraw consent where applicable

Requests may be submitted using the contact details provided below.

9. Marketing Communications

You will receive marketing communications only if you have opted in. You may unsubscribe at any time by using the link provided in our communications.

10. Children’s Privacy

TM Flash Drops is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review third-party privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the updated policy.

TM Online Shopping is the responsible party for personal information processed through this website.

Email: info@tmonlineshopping.com

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